Legal
918ki ("the Platform", "918ki", "we", "us", "our") is committed to protecting the privacy and personal data of all users who access or use the 918ki website and associated services, including online casino games, sports betting, account management, and payment processing. This Privacy Policy ("Policy") explains what personal data 918ki collects, the purposes for which that data is processed, how it is stored and shared, and the rights available to you as a data subject.
This Policy applies to all persons who register an account with 918ki or otherwise interact with the 918ki platform, including visitors who browse the website without registering. By creating a 918ki account or using any part of the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
918ki is the data controller responsible for the personal data collected through the platform. As data controller, 918ki determines the purposes and means of processing your personal data. For all privacy-related enquiries, including requests to exercise your data subject rights, please contact 918ki's support team using the details provided in Section 15 of this Policy.
918ki operates under an international gaming licence. The platform is not affiliated with any Malaysian government authority. Malaysian players accessing 918ki are responsible for ensuring their use of the platform complies with applicable local laws.
918ki collects personal data in the following categories:
When you create a 918ki account, we collect: full legal name, date of birth, email address, mobile phone number, residential address, and chosen username. This data is mandatory for account creation.
To comply with our licensing obligations and anti-money laundering requirements, 918ki may collect copies of government-issued identity documents (such as your MyKad), proof of address, and selfie photographs for biometric matching. This data is processed as part of know-your-customer ("KYC") verification.
918ki collects transaction data including deposit amounts, withdrawal requests, payment method identifiers (e.g. masked eWallet IDs, FPX reference numbers, bank names), and transaction timestamps. 918ki does not store full card numbers or banking credentials.
Records of all bets placed, games played, session durations, wagering amounts, game outcomes, and bonus activity are logged as part of normal platform operation. This data is used for account management, dispute resolution, and regulatory reporting.
918ki automatically collects technical data when you access the platform, including IP address, device type and model, operating system, browser type and version, referring URL, and session timestamps.
Records of your communications with 918ki support — including live chat transcripts and email correspondence — are retained for quality assurance and dispute resolution purposes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration | Name, email, DOB, phone | Account registration form |
| KYC / Identity | MyKad copy, selfie, address proof | Verification upload |
| Financial | Deposit/withdrawal records, eWallet ID | Payment processor integration |
| Gameplay | Bets, game sessions, outcomes | Platform systems (automatic) |
| Technical | IP address, device, browser | Server logs (automatic) |
| Communications | Live chat, email content | Support interactions |
918ki processes your personal data for the following purposes:
918ki processes your personal data on the following legal bases:
918ki does not sell your personal data to third parties. We may share your data in the following limited circumstances:
918ki's operational infrastructure may involve processing your personal data in jurisdictions outside Malaysia. Where personal data is transferred internationally, 918ki implements appropriate safeguards — including contractual data protection clauses and security standards equivalent to those described in this Policy — to ensure your data receives an adequate level of protection regardless of where it is processed.
918ki retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where data is anonymised, it may be retained indefinitely for analytical purposes as it no longer constitutes personal data.
918ki uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:
You may configure your browser to reject non-essential cookies, though this may affect the functionality of certain platform features.
Subject to applicable law and 918ki's legitimate interests and legal obligations, you have the following rights in relation to your personal data held by 918ki:
To exercise any of these rights, please contact 918ki support via live chat or email. 918ki will respond to all verifiable data subject requests within 30 days of receipt. Where a request cannot be fulfilled due to legal obligations, 918ki will explain the reasons in writing.
918ki does not knowingly collect personal data from persons under the age of 21. The platform enforces a strict 21+ age requirement and requires all registering players to confirm their date of birth at registration. Where 918ki identifies or is notified that an account has been registered by a person under 21, that account will be immediately closed and any associated data will be deleted, subject to applicable legal obligations.
918ki implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 918ki account credentials. In the event of a suspected security breach affecting your data, 918ki will notify you in accordance with applicable notification obligations.
The 918ki platform may reference third-party services such as payment providers. 918ki is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policies of any third parties you interact with in connection with your use of 918ki.
918ki reserves the right to update this Privacy Policy at any time. All amendments will be posted on this page with a revised "Last Updated" date. Where changes are material, 918ki will provide notice via email to your registered address or via a platform notification prior to the changes taking effect. Your continued use of the 918ki platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
For all privacy-related queries, data subject access requests, or concerns regarding 918ki's handling of your personal data, please contact:
918ki will acknowledge all privacy enquiries within 3 business days and aims to resolve data subject requests within 30 calendar days.
All data exchanged between your device and 918ki is encrypted using industry-standard 256-bit SSL/TLS. Your personal details and financial information are protected in transit at all times.
918ki enforces a strict 21+ age policy through mandatory KYC. Identity documents are processed securely and retained only as required by our licensing obligations.
918ki does not sell your personal data to third parties. Data is shared only with payment processors, KYC partners, and regulators — strictly as necessary and under contractual data protection obligations.
Access, correct, or request deletion of your 918ki data at any time. Withdraw marketing consent, request data portability, or raise a data concern — all handled within 30 days.
918ki uses cookies only for session management, security, functional preferences, and anonymised analytics. No third-party advertising cookies are placed on player devices.
918ki retains personal data only as long as necessary — typically 5 years for financial and KYC records per AML obligations. Data is securely deleted or anonymised upon expiry of the applicable period.
Your data is handled with care at 918ki. Join Malaysian players enjoying live casino, slots, and sports betting — all in MYR with fast local payments. 21+ only.